Help centre
How can we help?
How Cappture Cloud works and how to use it, from turning it on to connecting Claude.
Start here
Get started in three steps.
Turn on Cloud
In Cappture on your Mac, open Settings › Cloud and turn it on. Each Mac turns it on for itself.
Save your five security keys
They are shown once, when you turn Cloud on. Any one of them opens that Mac’s Cloud again on a new Mac. There is no reset.
Share a link
Right-click a capture in your library and choose Share Link. Whoever you send it to opens it in their browser.
Getting started
Cloud is part of Cappture for Mac. It stays off until you turn it on, Mac by Mac.
What is Cappture Cloud?
How do I turn it on?
What is this dashboard for?
Do I have to use Cloud?
Library sync
Each Mac's Cloud is sealed on that Mac, and opens with its keys alone.
Do my Macs share one library?
What gets uploaded?
Can I get back something I deleted?
I'm replacing my Mac. How do I bring its Cloud over?
I've lost my security keys.
Storage & billing
Every licence comes with 5 GB. Nothing is ever deleted because you ran out.
How much storage do I get?
What counts toward it?
What happens when it's full?
Can I change or cancel my plan?
Teams
A team shares one library and one pool of storage, paid for by the seat.
What does Teams cost?
What does a seat include?
- The whole of Cappture on each person’s Macs: every feature, the full editor included
- Cappture Cloud with 50 GB a seat, pooled for the team, end-to-end encrypted, and more when you need it
- Keys by role: owner and admins their own, editors one shared key, viewers none
- Invite by email; move seats as people come and go
- A live dashboard of every seat, Mac and link, with team analytics
- One subscription and one invoice, monthly or annually
How does storage work on a team?
What is coming next for Teams?
Claude connector
Claude on the web, on your phone and in the desktop app can ask your Mac about your captures.
How do I connect Claude?
https://cloud.getcappture.com/mcp. Claude asks you to sign in here, and to allow it. Then, in Cappture on your Mac, open Settings, then AI, turn on Let AI tools ask Cappture, and turn on Claude on the web. Step by step, with what Claude can do.Does Claude read my Cloud?
How do I disconnect it?
Still stuck?
Write to cloud@getcappture.com. A person reads every message.