Privacy

This is the part that matters, so it goes first. Photos, videos, screen recordings and edits are written to your own machine — the app’s library and Photos — and are never uploaded. There is no server-side storage for them, no backup of them, and no way for us to look at them. Not because we promise not to, but because nothing in the app sends them anywhere on its own.

Two things can carry part of a capture out, and both are yours to choose. Transcribe, on a clip in the library, runs on your own API key: the clip’s audio goes from your Mac straight to the provider whose key you added (Groq or OpenAI), under your own account with them — it never passes through us, and nothing is transcribed unless you ask. And a report you send from the app carries a picture only if you attach one.

Cappture works with the network turned off. That is the clearest proof of this claim available, and you can check it yourself in under a minute.

When you buy a licence:

• Your email address, so we can send you the key and find your licence when you write to us.
• Your licence key and whether it is active.
• Stripe’s identifiers for the checkout and payment, so a refund can be matched to the right licence.

When you activate a Mac:

• A one-way hash of the machine identifier, a name for the machine so you can tell your Macs apart on your licence page, and when it was last seen.

When you use the trial:

• Nothing. The seven days are counted on your Mac, and starting a trial sends us nothing at all.

If you write to us or send feedback:

• What you sent — your message, and your name and email if you gave them — plus the app version and macOS version, which are what make a bug report actionable.

The machine identifier is hashed with SHA-256 on your Mac, and only the result is sent. The original never leaves the machine, and the hash cannot be turned back into it.

It exists so a five-Mac licence covers five Macs. It is a counter, not a profile: it is not linked to your name, your address or anything you have captured, and it is not used for analytics or advertising.

• No analytics or telemetry in the app. It does not report what you photograph, which features you use, or how often you open it.
• No advertising identifiers, and no third-party trackers on this site.
• No card details. Stripe handles payment; we never see your card number.
• No location, no contacts, no browsing history.

Three companies process data on our behalf, and only what they need to do their job:

• Stripe — payment. They handle your card; we receive an email address and an identifier.
• Convex — the database holding the records listed above.
• Resend — sending email: your key, sign-in links, and replies.

We do not sell data to anyone, and there is no advertising business attached to this product.

Licence records are kept while the licence exists, since a licence you can no longer prove you own is not much of a licence. There are no trial records to keep. Messages you send us are kept while they are useful and deleted when they are not.

Email hello@getcappture.com and you can have a copy of everything we hold about you, have it corrected, or have it deleted. We will do it within thirty days and usually the same week.

Deleting your data means deleting your licence too — the licence is the record — so we will say so before we do it.

Cappture Cloud is optional — off until you turn it on. Nothing in this policy changes for anyone who never does.

When it is on, your captures are end-to-end encrypted: locked on your Mac with AES-256-GCM before anything is sent, each with its own key, under a library key that never leaves your Macs. You hold five security keys; there is no password reset and no key of ours that opens your library.

What we hold is ciphertext. We can see how much space you use, how many captures there are and when each one arrived, because storage needs that to work, and which of your Macs sync. We cannot see a picture, a file name, whether it is a photo or a recording, when it was taken, or the text in it — those are encrypted with the capture.

A secure link carries its key after the #, which browsers never send to a server, so a picture you share is opened in your recipient’s browser and never by us. And if you connect your own AI, its requests go from your Mac straight to the provider you chose, never through us.

Cappture can answer AI apps such as Claude through the Model Context Protocol (MCP). It is off until you turn it on in Cappture › Settings › AI, and each app has to be allowed by you before it gets an answer. You choose there what AI apps may read — screenshots, recordings, the text in them, transcripts, camera photos — and every request is listed there.

On your Mac (Claude Desktop, Claude Code and other apps on the same Mac, including the Cappture plugin for Claude), the app asks Cappture at 127.0.0.1. Nothing goes through us.

On the web and on your phone, Claude cannot reach your Mac directly, so it asks through Cappture Cloud at cloud.getcappture.com/mcp, after you sign in with your Cappture account and allow it. Each request waits on our server until a Mac of yours that has “Claude on the web” switched on (Cappture › Settings › AI) collects it; that Mac answers it, and the answer passes back through our server to Claude. Requests and answers are held only for that hand-over and deleted within about a minute; we keep no copy, and we do not read or use them for anything else. What Claude does with an answer is covered by Anthropic’s own terms. We hold a record that you allowed the app, and hashes of its access and refresh tokens, until you revoke it in the Cloud dashboard’s Settings › Connected apps or it expires.

The site sets one cookie, only after you sign in to your licence page, and it is there to keep you signed in. Nothing else. The cookie page has the detail.